Privacy Policy

Controller

The controller within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

CAR-CHECK24

55743 Idar-Oberstein

Phone: +49 178 6945052

E-Mail: info@car-check24.com

Website: https://car-check24.com

Your Rights as a Data Subject

You can exercise the following rights at any time using the contact details provided under the EU General Data Protection Regulation (GDPR):

  • Right of access to your data stored by us and information about its processing (Art. 15 GDPR),
  • Right to rectification of inaccurate personal data (Art. 16 GDPR),
  • Right to erasure of your data stored by us (Art. 17 GDPR),
  • Right to restriction of processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 GDPR),
  • Right to object to the processing of your data by us (Art. 21 GDPR),
  • Right to data portability provided you have consented to data processing or have concluded a contract with us (Art. 20 GDPR).

If you have given us your consent, you can revoke it at any time with effect for the future.

You can contact a supervisory authority with a complaint at any time, e.g., the competent supervisory authority of the federal state of your residence or the authority responsible for us as the controller.

A list of supervisory authorities (for the non-public sector) with addresses can be found at:

https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

Processing Activities1. Collection of General Information When Visiting Our Website

Type and Purpose of Processing

When you access our website (i.e., if you do not register or otherwise submit information), information of a general nature is automatically collected. This information (server log files) includes the type of web browser, the operating system used, the domain name of your internet service provider, your IP address, and similar data.

They are processed in particular for the following purposes:

  • Ensuring a smooth connection to the website,
  • Ensuring comfortable use of our website,
  • Ensuring and evaluating system security and stability, in particular for misuse detection,
  • Technically error-free presentation and optimization of the website.

We do not use your data to draw conclusions about your person. However, we reserve the right to check the server log files retrospectively if there are concrete indications of unlawful use.

Legal Basis and Legitimate Interest

Processing is carried out in accordance with Art. 6 (1) (f) GDPR based on our legitimate interest in improving the stability and functionality of our website as well as ensuring system security and misuse detection.

Recipients

Recipients of the data may be technical service providers who act as data processors for the operation and maintenance of our website.

Storage Duration

Data in server log files is stored in a form that enables the identification of data subjects for a maximum of 14 days, unless a security-relevant event occurs (e.g., a DDoS attack). In the event of such an incident, server log files are stored until the incident is fully resolved and investigated.

Provision Prescribed or Required

The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website cannot be guaranteed. In addition, individual services may be unavailable or restricted.

Right to Object

Read the information about your right to object according to Art. 21 GDPR below.

2. Contacting Us and Contact Form

Type and Purpose of Processing

Our website contains a contact form that can be used for electronic communication. If a user takes advantage of this option, the data entered in the input mask is transmitted to us and stored.

At the time the message is sent, the following data is also stored:

  • IP address of the requesting device,
  • Date and time of the request,
  • URL from which the request was made.

You can also contact us via the provided email addresses. In this case, the user's personal data transmitted with the email is stored. This includes date and time of the email, email address, IP addresses, and information about the servers involved in the email communication.

You can contact us via the provided phone numbers. In this case, we collect log data that includes your phone number and the duration of the call.

Regardless of the chosen communication method, we collect the content of your inquiry. Your data is stored for the purpose of individual communication with you.

Legal Basis

Processing is carried out on the basis of a legitimate interest (Art. 6 (1) (f) GDPR). Our legitimate interest in processing your data is to enable uncomplicated communication.

If you contact us to request a quote, processing is carried out to perform pre-contractual measures (Art. 6 (1) (b) GDPR).

Recipients

Recipients of the data may be technical service providers who act as data processors for the operation and maintenance of our website.

Storage Duration

Data is deleted no later than when the purpose no longer applies or upon revocation after processing the contact request.

If a contractual relationship arises, we are subject to statutory retention periods. These are generally 6 or 10 years for proper accounting and tax law requirements.

Provision Prescribed or Required

The provision of your personal data is voluntary. However, we can only process your request if you provide us with the necessary data and the reason for the request.

Right to Object

Read the information about your right to object according to Art. 21 GDPR below.

3. Newsletter

Type and Purpose of Processing

For the delivery of our newsletter or comparable information, we collect personal data transmitted via an input mask.

For an effective registration, we need a valid email address. To verify that an application is actually made by the owner of an email address, we use the Double Opt-in procedure. For this purpose, we log the registration for the newsletter, the sending of a confirmation email, and the receipt of the requested reply. No further data is collected.

Legal Basis

Based on your explicitly granted consent (Art. 6 (1) (a) GDPR), we regularly send you our newsletter or comparable information by email to your specified email address.

Recipients

For sending the newsletter, we use a service provider who acts as our data processor.

Storage Duration

The data is processed in this context only as long as the relevant consent is available.

Provision Prescribed or Required

The provision of your personal data is voluntary, solely based on your consent. Without an existing consent, we cannot send you our newsletter.

Revocation of Consent

You can revoke your consent to the storage of your personal data and its use for sending newsletters at any time with effect for the future. Unsubscription can be requested via the link contained in every email or via the contact information listed in this privacy policy.

4. Provision of Paid Services

Type and Purpose of Processing

We process the data provided during ordering for contract fulfillment and processing. This also includes returns, exchanges, and complaints of articles.

Your personal data will only be used to the extent necessary to process this order and deliver the requested products and services.

Legal Basis

The processing of data required for the conclusion of the contract is based on Art. 6 (1) (b) GDPR.

Recipients

Recipients of the data may be technical service providers who act as data processors for the operation and maintenance of our website.

For contract fulfillment, we pass on your name and address to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

Depending on which payment service provider you select during the ordering process, we pass on the payment data collected for processing payments to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us.

Storage Duration

We store this data in our systems until the statutory retention periods have expired. These are generally 6 or 10 years for proper accounting and tax law requirements.

Provision Prescribed or Required

The provision of your personal data is contractually required. Without providing your personal data, we cannot execute the order.

5. Creation of a Customer Account

Type and Purpose of Processing

On our website, you have the option to create a customer account. For this purpose, we record your contact details and link your purchases to your account.

In addition to the data specified by you, the following data is stored at the time the customer account is created: IP address, date and time of registration, web browser, access log.

Legal Basis

The processing of data entered during registration is carried out on the basis of user consent (Art. 6 (1) (a) GDPR).

Recipients

Recipients of the data may be technical service providers who act as data processors for the operation and maintenance of our website.

Storage Duration

Data is processed in this context only as long as the relevant consent exists (until the deletion of the customer account).

Provision Prescribed or Required

Creating a customer account is voluntary. It is advantageous for fulfilling a contract with you or for carrying out pre-contractual measures, but not necessary. You have the option to place orders as a guest at any time.

Revocation of Consent

Deletion of your customer account is possible at any time and can be requested via the contact information listed below.

6. Use of Tracking Tool Google Analytics

Type and Purpose of Processing

Provided you have given your consent, Google Analytics 4 is used on this website, a web analytics service provided by Google Ireland Limited (Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland).

Google Analytics uses cookies that enable an analysis of your use of the website. The information collected is usually transmitted to a Google server in the USA and stored there.

IP anonymization is activated by default in Google Analytics. Due to the activation of IP anonymization on this website, your IP address will be shortened by Google within member states of the EU or EEA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data according to Google.

During your visit to our website, your user behavior is recorded in the form of so-called events, such as:

  • Page views,
  • Start of session,
  • Duration of visit,
  • User engagement,
  • First visit to a website,
  • Scrolls (if a visitor scrolls 90% to the end of the page),
  • Clicks on external links,
  • Viewed or clicked ads,
  • Internal searches,
  • Interaction with video content,
  • Downloads,
  • Language settings.

In addition, the following information is recorded:

  • Your approximate location (region),
  • Your IP address (in shortened form),
  • Technical information such as browser, internet provider, terminal device, and screen resolution,
  • Referral URL of your visit (i.e. via which website or ad format you came to us).

Further information on terms of use and privacy can be found at:

https://www.google.com/analytics/terms/de.html

https://policies.google.com/?hl=de

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator.

Legal Basis

The legal basis for this data processing is your consent pursuant to Art. 6 (1) (p. 1) (a) GDPR.

Recipients

We use technical service providers for the operation and maintenance of our website and for evaluating cookies, who act as our data processors.

Another recipient of the data is Google Ireland Limited (Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland). Google Ireland Limited engages Google LLC in the USA (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) as a service provider.

Storage Duration

The data sent by us and linked to cookies will be automatically deleted after 14 months.

The maximum lifetime of Google Analytics cookies is two years. Data whose retention period has been reached is automatically deleted once a month.

Third-Country Transfer

Since Google's headquarters are in the USA, it cannot be ruled out that data is processed on Google servers in the USA. This poses the risk that your data may be processed by US authorities for control and surveillance purposes without you having legal remedies available. To establish an adequate level of data protection, Google LLC has joined the EU-US Data Privacy Framework (Adequacy Decision of the EU Commission). In addition, EU Standard Contractual Clauses have been concluded with Google, which can be viewed here:

https://business.safety.google/adscontrollerterms/sccs/eu-c2c/

Revocation of Consent

You can revoke your consent at any time in the cookie settings with effect for the future.

In addition, you can prevent tracking by Google Analytics on our website by clicking this link (click here). An opt-out cookie will be installed on your device. This prevents future collection by Google Analytics for this website and for this browser as long as the cookie remains installed in your browser.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link:

Browser Add-On to Disable Google Analytics:

https://tools.google.com/dlpage/gaoptout?hl=en

7. Cookies

A cookie is a small data set created when visiting a website and temporarily stored on the website visitor's system. If the server of this website is accessed again by the user, the browser sends the previously received cookie back to the server. The server can evaluate the information obtained through this procedure. Cookies can, in particular, facilitate navigation on a website.

Detailed information on cookies and which cookies are used on this website for what purpose can be accessed at any time in the cookie settings (Cookie Consent Tool).

Deleting Cookies

You can delete individual cookies or the entire cookie inventory. In addition, you receive information and instructions on how these cookies can be deleted or their storage blocked in advance. Depending on your browser provider, you will find the necessary information under the following links:

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen

Microsoft Edge: https://support.microsoft.com/de-de/windows/verwalten-von-cookies-in-microsoft-edge-anzeigen-zulassen-blockieren-l%C3%B6schen-und-verwenden-168dab11-0753-043d-7c16-ede5947fc64d

Google Chrome: https://support.google.com/accounts/answer/61416?hl=ru

Opera: http://www.opera.com/de/help

Safari: https://support.apple.com/kb/PH17191?locale=de_DE&viewlocale=de_DE

Additionally, you can prevent the loading of so-called scripts by default. NoScript allows the execution of JavaScript, Java, and other plugins only at trusted domains of your choice. Information and instructions on how to edit this function can be obtained from your browser provider (e.g. for Mozilla Firefox):

https://addons.mozilla.org/de/firefox/addon/noscript/

8. Technically Necessary Cookies

Type and Purpose of Processing

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized after a page change.

We require cookies for the following applications: Consent Management, application of language settings, shopping cart, or login.



An overview of the cookies used can be found in our Cookie Consent Tool.

Legal Basis and Legitimate Interest

Data processing is carried out solely on the basis of our legitimate interest in a user-friendly design of our website and in documenting consent pursuant to Art. 6 (1) (f) GDPR in conjunction with a balancing of interests under § 25 (2) TDDDG.

Recipients

Recipients of the data may be technical service providers who act as data processors for the operation and maintenance of our website.

Storage Duration

The respective storage duration of the cookies can be found in the Cookie Consent Tool.

Provision Prescribed or Required

The provision of the aforementioned personal data is neither legally nor contractually required. However, without this data, the service and functionality of our website cannot be guaranteed. In addition, individual services may be unavailable or restricted.

Right to Object

Read the information about your right to object according to Art. 21 GDPR below.

9. Technically Non-Essential Cookies

Type and Purpose of Processing

With the help of technically non-essential cookies, the behavior of website visitors can be evaluated and interests can be analyzed. For this purpose, we create a pseudonymous user profile (e.g. via Google Analytics) to measure the reach of our advertising measures and optimize the website.

Legal Basis

Data processing is voluntary, solely based on your explicit consent pursuant to Art. 6 (1) (a) GDPR.

Third-Country Transfer

Collected data may be transferred to the following third countries: USA.

The following data protection guarantees exist: Data transfer is based on the Adequacy Decision of the EU Commission (EU-US Data Privacy Framework), as the US service providers used (such as Google) are certified accordingly.

Provision Prescribed or Required

The provision of your data is voluntary, solely based on your consent. However, we point out that in this case you may not be able to use all functions of this website to their full extent.

Revocation of Consent

You can revoke your consent in the Cookie Consent Tool at any time with effect for the future.

10. Profiling

With the help of technically non-essential cookies, the behavior of website visitors can be evaluated and interests analyzed. For this purpose, we create a pseudonymous user profile.

Information About Your Right to Object According to Art. 21 GDPR

Individual Right to Object

You have the right, on grounds relating to your particular situation, to object at any time to the processing of personal data concerning you which is based on Art. 6 (1) (f) GDPR (data processing based on a balancing of interests); this also applies to profiling based on this provision within the meaning of Art. 4 No. 4 GDPR.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims.

Recipient of an Objection:

CAR-CHECK24

E-Mail: info@car-check24.com

Phone: +49 178 6945052

Changes to Our Privacy Policy

We reserve the right to adapt this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.

Questions on Data Protection

If you have questions about data protection, please write us an email to the responsible person mentioned above.

Copyright notice:

This privacy policy was created with the help of activeMind AG — the experts for external data protection officers (Version #2024-10-25).

Do not hesitate to contact us.
Our goal is a productive and long-term cooperation.
55743 Idar-Oberstein, Germany
Telephone: +49 178 6945052
Email: info@car-check24.com